Introduction to E-Government

E-Government models (B2B, G2G, C2G). Internal E-Government systems. external e-Government systems. Design and development principles of e-government services. Public operations and ICT-based business process re-engineering. Technologies, standards and policies supporting interoperability on e-government services. Public e-procurement systems. E-Invoicing systems. Social media and e-government. E-participation and e-democracy systems. Adoption and success of e-government services and systems.

Code	Semester	Type	Hours	Labs	ECTS
ΔΟ600	8	Elective	4	2L	4

E-class

bibliography:

• “Εισαγωγή στην ηλεκτρονική διακυβέρνηση, Πομπόρτσης Ανδρέας, Εκδόσεις ΤΖΙΟΛΑ, ISBN 960-418-083-5, 2006”
• “Ηλεκτρονική δημόσια διοίκηση, Αποστολάκης Ιωάννης Α., Λουκής Ευριπίδης Ν., Χάλαρης Ιωάννης, Εκδόσεις Παπαζήσης, ISBN 978-960-02-2189-3, 2008”